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LANDBANK Gives 12,000 Employees Access to 24/7 Doctors and Mental Health Support — But a Bigger Healthcare Challenge Remains

LANDBANK Gives 12,000 Employees Access to 24/7 Doctors and Mental Health Support — But a Bigger Healthcare Challenge Remains

MANILA, Philippines — October 13, 2026 — More than 12,000 employees of the Land Bank of the Philippines (LANDBANK) are set to benefit from expanded medical services, 24-hour doctor consultations and mental health support as the state-owned lender strengthens its employee healthcare program through a partnership with KonsultaMD and Healthway Medical Network.

The initiative covers personnel working across more than 600 LANDBANK branches and other locations nationwide, integrating annual medical examinations, digital consultations, mental health screenings and follow-up medical care into a more accessible healthcare system.

The collaboration brings together Metro Pacific Health Tech’s digital healthcare platform, KonsultaMD, and Ayala-backed Healthway Medical Network, creating a nationwide approach to workplace healthcare that aims to support employees regardless of their assigned locations.

The program comes as Philippine employers confront rising medical expenses, with professional services firm Aon projecting a 14% increase in employer-sponsored medical plan costs in 2026.

But while LANDBANK is expanding healthcare access for thousands of employees, a bigger question remains: Can digital medicine and preventive care help Philippine employers contain rising medical costs while protecting workers’ physical and mental well-being?

LANDBANK Expands Healthcare Coverage Across More Than 600 Locations

The healthcare program is designed to serve LANDBANK’s nationwide workforce, including employees working outside Metro Manila and other major urban centers.

Through the partnership, personnel can use the KonsultaMD mobile application to manage annual medical examination appointments and obtain medical guidance.

The platform also provides access to licensed healthcare professionals who can help employees better understand their test results and determine whether additional care is necessary.

Unlike conventional workplace health programs that may focus primarily on completing annual medical examinations, the new arrangement emphasizes continuing medical support.

Employees can receive guidance after their examinations and seek medical advice throughout the year.

For a government-owned financial institution with operations across the country, the arrangement could help reduce barriers to accessing healthcare, particularly for personnel assigned to provincial locations.

However, the quality and availability of specific in-person services will still depend on participating providers, local facilities and program conditions.

KonsultaMD Provides Round-the-Clock Access to Doctors

A major feature of the partnership is the integration of KonsultaMD’s digital healthcare services.

The platform allows eligible LANDBANK employees to connect with licensed general practitioners through telemedicine, including outside regular office hours.

Employees can also access consultations involving mental health concerns and seek professional guidance on their medical examination results.

The program includes several components:

  • 24/7 medical consultations: Access to licensed general practitioners through KonsultaMD’s digital platform.
  • Annual medical examination booking: Employees can arrange their examinations using the mobile application.
  • Laboratory result access: Digital tools help employees access medical information and discuss findings with healthcare professionals.
  • Mental health services: Screening and consultations support psychological well-being.
  • Post-examination consultations: Doctors explain findings and recommend appropriate follow-up action.
  • Pharmacy benefits: Eligible employees can access special discounts through participating pharmacy partners.

The expanded services are intended to provide a more connected healthcare experience from initial screening to medical advice and subsequent care.

The announcement does not establish that every treatment, specialist consultation, medicine or medical procedure is provided without additional cost.

Employees should verify the benefits and conditions applicable to their program.

Healthway Medical Network Brings Hospitals and Clinics Into the Partnership

Healthway Medical Network, the hospitals and clinics arm of AC Health, provides the physical healthcare infrastructure supporting the initiative.

According to Healthway’s August 27 announcement, its network includes:

  • 7 hospitals nationwide.
  • 18 multi-specialty centers.
  • More than 350 corporate clinics.

The network allows Healthway to support medical examinations, diagnostic services and other healthcare requirements for participating LANDBANK employees.

Healthway was selected as a healthcare partner for LANDBANK’s 2026–2027 Annual Medical Examination Program.

The collaboration represents an effort to connect traditional healthcare facilities with digital services, potentially making it easier for employees to move from medical screening to consultations and follow-up treatment.

The approach is particularly relevant for large employers whose workers are distributed across different provinces and cities.

Mental Health Support Becomes a Major Part of Employee Benefits

Mental health is a central element of the upgraded program.

Under Healthway’s official announcement, LANDBANK employees will receive structured mental health screening surveys as part of their healthcare assessments.

They can also schedule mental health consultations through the KonsultaMD platform.

The initiative recognizes that employee well-being extends beyond physical examinations.

Workplace stress, psychological concerns and other mental health challenges can affect workers’ quality of life and ability to perform their responsibilities.

For employees handling banking operations, customer transactions and financial services, access to confidential and appropriate mental health support can be an important workplace benefit.

However, mental health screening is not equivalent to a clinical diagnosis.

Employees whose screening results indicate potential concerns may still require further assessment or treatment by qualified healthcare professionals.

LANDBANK Says Employee Health Is a Priority

LANDBANK President and CEO Lynette V. Ortiz emphasized that the initiative reflects the bank’s commitment to its workforce.

The program seeks to provide accessible healthcare while helping employees maintain the physical and mental well-being needed to serve customers and communities.

LANDBANK’s extensive nationwide operations make employee healthcare an important organizational priority.

Healthway Multi-Specialty Centers and Corporate Health Solutions Chief Operating Officer Edwin Magsino similarly emphasized the value of investing in employee well-being.

The healthcare network is positioning the partnership as a shift from isolated medical examinations toward more continuous and coordinated healthcare.

Meanwhile, KonsultaMD Head of Business-to-Business Florence Pacia said the initiative aims to help employees understand their medical conditions and make informed decisions after completing their annual examinations.

The emphasis on follow-up care reflects a broader approach to healthcare in which medical assessments become the starting point for appropriate treatment and wellness planning.

Generika and St. Joseph Drug Add Pharmacy Discounts

The LANDBANK healthcare partnership also extends beyond medical consultations.

Healthway confirmed that Generika Drugstore and St. Joseph Drug have joined the initiative as pharmacy partners.

Under the arrangement, eligible LANDBANK personnel can access exclusive discounts and continuing healthcare benefits through the participating pharmacy networks.

The addition of pharmacy services is significant because medicines and other out-of-pocket healthcare expenses can remain a financial burden even when consultations are covered.

Pharmacy discounts could help employees manage certain treatment costs, particularly those who require ongoing medication.

However, the companies have not publicly disclosed a universal discount percentage covering every medication.

Actual savings will depend on the medicines purchased, participating branches and promotional conditions.

Philippine Medical Plan Costs Expected to Rise 14% in 2026

The expansion of LANDBANK’s healthcare benefits comes amid rising medical costs across the Philippines.

According to Aon’s 2026 Global Medical Trend Rates Report, employer-sponsored medical plan costs in the country are projected to increase by 14% in 2026.

Although the projected rate is lower than the 15% recorded for 2025, healthcare costs are still expected to rise substantially faster than general consumer prices.

Aon’s figures show:

Philippines Medical Cost Outlook

  • 2025 medical trend rate: 15%
  • 2026 projected medical trend rate: 14%
  • 2026 projected general inflation: 2.9%
  • Asia-Pacific average medical trend for 2026: 11.3%

The figures highlight the financial challenge facing employers that provide healthcare benefits to their workers.

Medical trend rates measure increases in the cost of employer-sponsored healthcare plans, not necessarily the price increase experienced by every patient or every hospital.

Aon identified chronic diseases, greater healthcare utilization, medical technology and rising treatment expenses among the factors influencing healthcare costs across the region.

The continuing gap between general inflation and medical cost growth makes healthcare planning increasingly important for both private companies and public institutions.

Why Preventive Healthcare Could Become More Important for Employers

Traditional employee healthcare arrangements often focus on consultations and medical treatment after symptoms appear.

An integrated preventive healthcare model places greater emphasis on screening, early detection, medical guidance and follow-up care.

For employers, this approach has several potential advantages.

Employees who understand their medical examination results may be more likely to seek timely professional advice and appropriate treatment.

Regular access to healthcare professionals may also help individuals manage existing conditions and identify issues that require further investigation.

Digital consultation platforms can provide greater scheduling flexibility, particularly for employees who cannot easily visit a doctor during regular working hours.

However, the economic benefits of preventive healthcare are not guaranteed.

Whether an integrated program lowers overall medical spending depends on its actual cost, employee participation, the conditions being treated and the effectiveness of subsequent care.

The LANDBANK partnership has not yet published evidence demonstrating specific reductions in hospital admissions, employee absenteeism or healthcare spending.

KonsultaMD Partnership Was Formalized in July 2026

Although the expanded LANDBANK healthcare initiative was highlighted in October, the partnership was formalized earlier.

KonsultaMD announced that the memorandum of agreement involving LANDBANK and Healthway Medical Network was signed on July 27, 2026.

Healthway subsequently detailed the 2026–2027 Annual Medical Examination Program in an official announcement dated August 27.

The October 13 InsiderPH report highlights the program’s digital healthcare component and expanded support for LANDBANK employees.

The distinction is important because the October coverage represents an update on an existing partnership rather than an entirely new agreement signed that day.

The arrangement combines KonsultaMD’s telemedicine capabilities with Healthway’s healthcare facilities and services.

Digital Healthcare Gains Ground in the Philippines

The LANDBANK initiative reflects growing interest in digital health services among Philippine employers.

Telemedicine can help patients obtain medical advice without requiring every initial consultation to take place in a physical clinic.

For employees in geographically dispersed organizations, digital consultations may reduce travel requirements and make it easier to obtain preliminary guidance.

However, telemedicine has limitations.

Physical examinations, laboratory testing, imaging and certain medical procedures still require in-person services.

Effective digital healthcare therefore depends on coordination between online consultations and hospitals, clinics and other medical facilities.

That is one of the central features of the KonsultaMD–Healthway collaboration: integrating digital access with an established healthcare network.

The approach also requires careful protection of sensitive employee medical information and appropriate procedures for obtaining patient consent.

Could Other Philippine Employers Follow LANDBANK’s Example?

LANDBANK’s expanded medical program could provide a useful example for organizations seeking to improve employee healthcare across multiple locations.

Companies in banking, retail, logistics, manufacturing and other industries often manage workforces spread across numerous offices and facilities.

For these organizations, digital healthcare tools can potentially simplify appointment scheduling, improve access to medical guidance and support more consistent follow-up care.

However, replicating the model would require employers to consider their budgets, workforce requirements, healthcare provider networks and data privacy obligations.

A successful program must also ensure that workers can use available services without unnecessary administrative barriers.

The most important measure of success will be whether employees receive meaningful healthcare support rather than simply gaining access to another digital platform.

The Bigger Challenge: Making Healthcare Accessible, Affordable and Continuous

For LANDBANK’s more than 12,000 employees, the partnership with KonsultaMD and Healthway Medical Network represents an expansion of available healthcare support.

Its combination of annual examinations, 24-hour digital consultations, mental health screening, post-examination guidance and pharmacy benefits could help employees navigate their medical needs more effectively.

For the participating healthcare companies, the arrangement also demonstrates how digital technology can complement traditional hospitals and clinics.

But the broader healthcare challenge facing Philippine employers remains significant.

With medical plan costs projected to rise 14% in 2026, organizations must find sustainable ways to support employee well-being while managing increasingly expensive healthcare benefits.

The real test for LANDBANK’s initiative will be whether it produces measurable improvements in access, early intervention, employee satisfaction and health outcomes.

LANDBANK is bringing 24/7 medical support and mental health services closer to thousands of employees — but as Philippine healthcare costs continue to climb, the bigger question is whether digital medicine can help make quality healthcare more accessible and sustainable for the country’s workforce.

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