Thai Airways is preparing to restore its full scheduled flight operations on October 3 after a staff shortage forced the airline to cut services for two days, adding to travel disruptions at Bangkok’s Suvarnabhumi Airport.
Thailand’s flag carrier said it has mobilized personnel and resources across its operations to prepare for the return to its full schedule. The airline reduced 15 flights on October 1 and another nine on October 2, for a total of 24 temporary flight reductions.
The disruption came as Bangkok and other parts of Thailand dealt with the aftermath of severe flooding. Flooded roads prevented some aviation workers from reaching Suvarnabhumi Airport, contributing to major operational and baggage-handling problems.
The baggage backlog became one of the most visible consequences of the disruption. Thai Airways has been working to process thousands of delayed bags, with additional personnel brought in to help clear the airport backlog.
Thai Airways says it is now accelerating flight-management efforts and coordinating staff across departments to ensure it is ready to operate all scheduled services beginning Saturday, October 3.
The airline will also open its ticketing office at its headquarters on October 3 and 4 from 8 a.m. to 5 p.m. to provide passengers with an additional channel for assistance during the recovery.
Thai Airways said it apologized for the disruption and would review its handling of the situation, with the aim of improving procedures and reducing the risk of similar operational impacts in the future.
The return to a full schedule marks an important step in restoring normal operations — but the airline is still dealing with the wider effects of the flooding and the baggage disruption that followed.
After days of cancellations, delays and stranded luggage, all eyes are now on October 3 — when Thai Airways attempts to get its full network back in the air.
WWC ONE MEDIA G,A
