The Philippine National Police–Highway Patrol Group (PNP-HPG) has relieved 13 personnel, including a ranking unit official, following an alleged confrontation with Bureau of Customs (BOC) personnel during an operation involving the destruction of confiscated smuggled cigarettes in Bulacan.
The move came as authorities launched an investigation into accusations that some HPG personnel allegedly interfered with the Customs activity, with reports claiming that a heated encounter escalated into a confrontation involving firearms.
PNP-HPG Director Brig. Gen. Rommel Batangan ordered the administrative relief to ensure an impartial investigation and prevent any concerns about possible influence while the allegations are being reviewed.
Alleged confrontation during cigarette destruction operation
The controversy reportedly stemmed from an incident at an incineration facility in Bulacan where the Bureau of Customs was conducting the destruction of seized smuggled cigarettes.
According to reports, broadcaster Ramon Tulfo alleged that HPG personnel arrived at the site and allegedly confronted Customs officers, with claims that some BOC personnel were disarmed and held at gunpoint.
The allegations immediately drew attention because the operation involved government agencies tasked with enforcing national laws — the BOC in fighting smuggling and the PNP in maintaining public order and enforcing security.
However, authorities have stressed that the claims remain allegations and that a formal investigation will determine what actually happened during the encounter.
Who were relieved from their posts?
Among those removed from their current assignments was PNP-HPG Regional Highway Patrol Unit-National Capital Region chief Col. Joey Tomas Caise.
Twelve other HPG personnel were also relieved and placed under administrative arrangements while the investigation continues.
Reports identified Lt. Col. Carlo Carreon Loñosa as among those transferred to an administrative holding status, along with other personnel allegedly involved in the incident.
The relief order is considered a precautionary step and does not automatically indicate guilt or wrongdoing by the officers involved.
PNP: Investigation must establish the truth
Brig. Gen. Batangan said the HPG recognizes the seriousness of the accusations and immediately acted to ensure that the matter is properly investigated.
The incident has also raised questions about coordination between government agencies, particularly when police and enforcement units operate in overlapping areas involving confiscated goods, security operations, and law enforcement authority.
Experts note that disputes between agencies can affect public confidence, especially when allegations involve armed personnel and government operations.
Customs officials alerted top police leadership
Reports said Customs Commissioner Ariel Nepomuceno informed senior PNP officials about the alleged confrontation following the incident.
The escalation prompted immediate action from police leadership, resulting in the relief of the HPG personnel pending the outcome of the inquiry.
Bigger questions now facing authorities
The investigation is expected to answer several key questions:
- What triggered the confrontation between HPG and Customs personnel?
- Did any officer improperly interfere with the Customs operation?
- Were firearms used in a manner that violated police procedures?
- Were there misunderstandings between government units during the enforcement activity?
The answers could determine whether the case will remain an administrative matter or lead to possible criminal complaints if violations are established.
For now, both the PNP and BOC are under pressure to provide transparency as the investigation unfolds.

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