Thailand’s Government Pension Fund (GPF) has partnered with three organisations to strengthen protection for its members against online scams and other forms of digital fraud, with particular attention on retirees who may be vulnerable to losing their lifetime savings.
The initiative brings together the Deposit Protection Agency, Whoscall operator Gogolook Thailand and National ITMX to provide financial and digital-safety knowledge and tools to more than 1.2 million GPF members.
Under the partnership, Whoscall will provide 1.5 million codes for its Premium Basic service, allowing members to use the service free of charge for six months. The tool is designed to identify and warn users about potentially suspicious phone calls and text messages.
GPF secretary-general Sornpol Tulyasathien said the fund was particularly concerned about retired government officials who could become targets for scammers after receiving substantial retirement payments.
About 16,000 GPF members are expected to retire from government service this year, with each receiving an average payment of around 1.5 million baht, according to the fund.
The scale of online fraud has increased concerns about the safety of these savings. Whoscall data showed that online scam losses in Thailand totalled about 3.15 billion baht between January and September this year, with older people accounting for 28 per cent of the reported losses.
More than 38 million scam SMS messages were also recorded during the same period, highlighting the growing use of fraudulent messages to reach potential victims.
The Deposit Protection Agency will contribute financial education aimed at helping members protect their savings after retirement, including information about deposit protection when they place money with eligible financial institutions.
National ITMX, which operates Thailand’s financial payment infrastructure, will contribute expertise on payment systems and measures intended to reduce opportunities for scammers to move stolen funds.
The GPF said the partnership is designed to combine financial knowledge with practical digital tools, giving members greater protection as scams become increasingly sophisticated.
The initiative also reflects growing concern that retirees can be particularly attractive targets because they may hold significant savings accumulated over decades of employment.
By providing scam-detection tools alongside financial education, the organisations involved hope to improve members’ ability to identify suspicious calls, messages and requests before they result in financial losses.
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