Thailand is moving towards a new digital parcel delivery system that could replace names, addresses and phone numbers printed on packages with a secure digital code.
The Digital Economy and Society Ministry is working with Thailand Post and the Personal Data Protection Committee to expand the Digital Post ID, or D/ID, system as part of efforts to reduce personal data exposure during deliveries.
Under the proposed system, senders would use a six-digit digital code and QR code instead of displaying the recipient’s full name, address and telephone number on a parcel. The delivery information would remain stored within Thailand Post’s system and could be accessed for routing and delivery purposes.
Officials say the system could help reduce the amount of personal information visible on parcels, limiting opportunities for criminals to obtain data that could later be used in scams or other forms of fraud.
Digital Economy and Society Minister Chaichanok Chidchob said parcel labels and delivery processes were among the channels through which personal information could be exposed. The government is therefore seeking to strengthen safeguards around personal data as online fraud continues to be a major concern.
The D/ID system has already been tested by Thailand Post. Officials expect it to become available to the public in 2027.
The system is also intended to make deliveries more accurate because each digital code can be linked to verified delivery information. This could reduce mistakes caused by incomplete or incorrectly written addresses.
Thailand Post’s existing digital services already allow customers to use D/ID codes when arranging certain deliveries. The company’s mobile application describes the system as a way to shorten delivery information to a six-digit code rather than requiring users to provide their full name, address and telephone number.
The initiative forms part of a broader government effort to strengthen Thailand’s digital infrastructure and personal data protection. Authorities are also working on a trust mark for digital services intended to help consumers identify systems that meet security and data-protection standards.
The government hopes the digital delivery system will eventually become part of a wider digital infrastructure that allows personal information to be shared securely only when it is required for a specific service.
As Thailand Post continues testing the system, authorities are expected to work on registration procedures and other operational details before the service is made available more widely.
If successfully implemented, D/ID could change the way parcels are addressed in Thailand by keeping sensitive recipient information within digital systems rather than displaying it openly throughout the delivery process.
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